Privacy Policy
How we collect, use and protect your personal information. Last updated July 2026.
Who we are
ShapeMyBusiness provides AI automation and digital growth services to small and medium businesses in Australia. In this policy, "we", "us" and "our" refer to ShapeMyBusiness.
Information we collect
We collect information you give us directly, such as your name, email address, business name and any details you include when you request a free audit, submit a contact form, or otherwise get in touch. We may also collect basic technical information (such as pages visited) to help us improve the site.
How we use your information
We use your information to respond to your enquiry, prepare and deliver the audit or services you ask for, communicate with you about your project, and improve our services. We do not sell your personal information.
How we store and protect it
We use reputable, secure platforms and keep access on a least-privilege basis. We retain personal information only for as long as needed to provide our services or as required by law.
Sharing with third parties
We may share information with trusted service providers (for example, email, hosting and CRM tools) strictly to operate our services. These providers are bound to protect your information.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. To make a request, email us at support@shapemybusiness.com.au.
Contact us
If you have any questions about this policy or how we handle your information, contact us at support@shapemybusiness.com.au.